The alternative is to manually update Kindle by downloading the software and uploading via USB. Otherwise, you may be looking for a new device. If it’s the later, you may need to speak to Amazon with regards to a warranty repair if your device is within 12 months old of part of Amazons extended warranty. I do admit I have no experience of replacing these, nor do I know if they can be replaced or whether you would need to replace the entire board to repair. WIFI setup greyed out when Aeroplane Mode has been disabled. Symptoms of a faulty WIFI module include: I will preface that I have never seen this but that isn’t to say that it cannot happen. It is rare, but some devices may develop a fault with their WIFI. If not, follow the steps in section 1 to setup WIFI. You should now see the WIFI icon at the top of the screen if you have this enabled and connected to your router.

The WIFI icon should be on the top menu.

If Aeroplane Mode is “On”, tap to turn “Off”.

Select All Settings > WI-FI & Bluetooth.

Tap near the top of the screen to open the Navigation Menu.

To update your Kindle to the latest software, you need to have WIFI enabled and connected to a local network. Manually updating the firmware can also cause this issue if the file is in the wrong directory. Generally, there are three reasons why update your Kindle is greyed out: Let’s dive in! Why Can’t I Update my Kindle? You’ll be pleased to know that this is a quick and easy fix and we’ll have your Kindle updated in no time. However, there can be times when you need to force an update that may have missed, only to find that Update your Kindle is greyed out.

Kindles normally update themselves without any issue, all you will need to do is accept the update when one is available.

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